"False warnings or blockages when visiting websites" did not occur in the entire test of enterprise security software when visiting 7,000 websites. Yet all other products as well only had a low rate of false positives compared to the volume of test data. Throughout a period of 14 months, the solutions from Sophos, Intel Security and Bitdefender showed an overall error rate of under 10. However, they only took part in 6 out of 7 test rounds. Only the two Kaspersky solutions Endpoint Security and Small Office Security remained error-free in the tests. Enterprise software: only Kaspersky did an error-free jobĪlso on the test of 14 security solutions for corporate users in terms of usability, nearly all the products indicated that they hardly make any errors in the friend or foe detection. The Comodo Internet Security Premium blocked 29 times. While 7 solutions did not falsely block anything, 11 of the security packages did so for 1 to 6 innocuous applications. Even here, most of the 19 programs did a good job. "False blockages of certain actions carried out while installing and using legitimate software". Only the suite from K7 Computing issued a total of 10 false warnings. 6 solutions indicated only 1 to 3 false warnings in 280 tests. 11 out of 19 applications did not trigger any false alarms. "False warnings concerning certain actions carried out while installing and using legitimate software". That is a quota of 0.001% – acceptable value, even if there is room for improvement. The worst score from Ahnlab V3 Internet Security involved 98 false positive files for 7.7 million test cases. "False detections of legitimate software as malware during a system scan". "False warnings or blockages when visiting websites" did not occur at all throughout the entire test when visiting 7,000 websites. But even the security packages at the bottom of the list did not deliver any dramatic results in the endurance test on the contrary. This was followed by applications with fewer than 10 false positives in the endurance test, Intel Security, Bitdefender, AVG and Microsoft. Avira AntiVirus Pro and Kaspersky Internet Security performed error-free. Consumer user software: some work perfectlyĭespite the high standards in the test, involving large volumes of data, some applications manage to get through without triggering a single false alarm. That is why the latest versions of these important files are always included in the tests. If security software classified a new system file from Windows as false, that would have fatal repercussions. The set of 7.7 million test files naturally contained all new files from popular programs, such as Windows 7 to 10 and Office. In addition, 280 applications were launched twice and it was noted whether a false alarm was indicated, or whether the application was even blocked. The lab fully met this standard:įor each individual solution, over a period of 14 months, some 7,000 websites were visited and 7.7 million files put to the test. In order to obtain a truly relevant test result in terms of false positives, it is necessary to have a large number of benign test data. If that is not the case, the file is tagged and categorized as good or bad. If a program does not immediately recognize a file, it queries the cloud whether that file is already registered. That's why all solutions work with so-called whitelist databases, in which all clean and benign files are stored with fingerprints and hash values. After all, the existing number of clean files and applications in the IT world is more clearly defined than those infected. In all test categories, only benign websites, clean files or innocuous known applications were evaluated. False blockages of certain actions carried out while installing and using legitimate software Here is how the test worked False warnings concerning certain actions carried out while installing and using legitimate software False detections of legitimate software as malware during a system scan False warnings or blockages when visiting websites The testers specified four test items for the "Usability" test, which is "lab speak" as formulated by the engineers in their logs: In total, 19 packages for private users and 14 solutions for corporate users were tested. That is why the AV-TEST laboratory spent 14 months – from January 2015 to February 2016 – testing how well security solutions handle this issue. A security solution is required to offer perfect friend or foe detection.
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