![]() That way when I update to the latest version, granted my templates have all reverted back to Blu-ray Creator's defaults, but it's no real hassle adding the backgrounds etc back again and 'saving' as a default within the program -coz I already have them saved in their own dedicated folder. I create my own backgrounds / thumbnails etc for each title I burn to Blu-ray in separate folders on my 'D' drive. However, bear in mind, continually overlaying one version over an existing one does in itself pose the risk that eventually it may become corrupted and then you would have to do a complete 'clean' uninstall / reinstall. Plus, aren't you going to face the same ".a lot grief to move all the new data and app tweaks, etc." when DVDFab do eventually release an update -coz you'll reinstall the new version anyway? Although I guess reinstalling over the current version would retain any personalisation's you may have made to background templates etc within the software. That way, it won't be lost if the worst did happen. Surely whatever you've added to your C drive with regards to 'work related data' it's independent of DVDFab folders? And if the folder (is) within the DVDFab folder, just copy and paste it elsewhere on your drive. I don't understand when you say that you've added ".so much work related data to my C drive with V12.0.6.2.". I purchased the lifetime licenses for all of my Fab products, so uninstalling and reinstalling has no issues with license applicability. With regards to your activation key, I'm afraid I cannot advise, and on that you would need to ask 'customer support' -better to know for sure. Just make sure you do a 'clean' uninstall of the current version on your pc first.Įventually someone at DVDFab will acknowledge there's a genuine issue with the latest update of Blu-ray Creator and actually do something about it! Who knows, they may even be reading this forum posting right now!! One thing's for certain, it's waste of time reporting it to customer support. If this isn't a route you want to travel merely revert back to V12.0.6.0 which you indicate works successfully. It's available to purchase on your account page. Giving you access to all previous versions of your purchased Fab software DVDFab, StreamFab etc. It's a one-off payment and worth every penny in my mind. Always best to cover your back.Īs for previous versions DVDFab's "Extended Download Service". Then restart your pc and you're good to go to install DVDFab again.Īlso a good idea to make sure your graphics drivers are up-to-date as well. ![]() This makes sure no files etc remain from the previous DVDFab software. I use Windows uninstall programme in Control Panel > Programs And Features, then run CCleaner Professional Edition to clean up the registry followed by System Mechanic -just in case. and not for the better!Īs for installing one version over another, it is (always) advisable to do a clean uninstall of one version, and checking in your C drive for any DVDFab related documents that may remain (and then manually delete them as well), before reinstalling a new version. As for DVDFab customer support -they're not interested! as this works perfectly and does what it's supposed to do! All I can suggest is stick to a previous version my friend. And why should I disable the GPU codecs when all previous versions work perfectly with the GPU codecs enabled? Obviously something has changed(?) with my responses being completely ignored! I'm finding more and more now that the customer support from DVDFab has seriously nosed dived to what it used to be. This response never tackled the issues raised directly and was basically a waste of time. I tried raising a ticket, even sent log files etc, but Rains customer support was generic to say the least -"disable all GPU codecs and try again". Where the next step should be DVDFab activating Imgburn to write the ISO file -nothing happens!! And no ISO created. Only with me, it goes through the encoding process fine and then hangs when it reaches 100%. Hi fussybob, having a similar experience myself with this new version of Blu-ray Creator.
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